Shipping Policy

As part of our customer guidance, the process below applies to candles, home-fragrance products, and related accessories ordered here.

Tracking and delivery concerns

As part of our customer guidance, when tracking is available, an update is sent to the checkout email. For delay, suspected loss, a parcel marked delivered but not found, or transit damage, contact us promptly with the order number, checkout email, tracking number, and a description. Photos of the parcel and item may be requested.

Service limits

As part of our customer guidance, delivery can be restricted by product, address type, carrier coverage, law, or destination. Some items may not be available for every area. Include the order number and checkout email when asking us to identify a purchase.

Processing and transit

As part of our customer guidance, normal order processing takes approximately 1–2 business days. Estimated shipping or delivery transit is 3–5 business days after processing. These timeframes are estimates, not guarantees, and may be affected by weekends, holidays, weather, carrier operations, and destination conditions.

Charges and delivery details

As part of our customer guidance, free-shipping eligibility and any final delivery charge are shown at checkout. Customers must provide an accurate delivery address, email address, and telephone number. Missing or incorrect information may delay dispatch or delivery.

Contact

Email: internacional776@gmail.com
Mailing address: 53 Ivanhoe St, Cranston, RI, 02910, United States
Phone: (540) 811-4157