Refund Policy

As part of our customer guidance, we review both defective and non-defective return requests and can arrange an exchange when the requirements are met.

Return method and fees

As part of our customer guidance, approved returns are sent by mail. A free return label is included in the package, and no restocking fee is charged. Use the supplied label and follow the return instructions so the parcel can be identified.

Exchanges and refunds

As part of our customer guidance, an exchange depends on actual inventory. If the requested replacement is unavailable, another appropriate resolution will be discussed. After a refund is approved, it is returned to the original payment method and processed within 10 days. A bank or payment provider may need additional time to post the credit.

Eligibility and condition

As part of our customer guidance, a request must be made within 30 days after delivery. A non-defective item must be new, unused, in its original condition, and returned with original packaging, tags, and included accessories. Non-defective reasons include changing your mind, personal preference, or choosing the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed goods may also be submitted for review.

Starting a request

As part of our customer guidance, contact us before mailing anything. Provide the order number, checkout email, and reason for the request. For damage, defects, incorrect items, or missing components, also provide clear photos or video of the merchandise and packaging. Do not send an unauthorized parcel.

Contact

Email: internacional776@gmail.com
Mailing address: 53 Ivanhoe St, Cranston, RI, 02910, United States
Phone: (540) 811-4157